Privacy Policy

Buddiqo Foundation Inc. (operating as Buddiqo) is a legally registered organization in Canada. Buddiqo provides a privacy-focused peer support and journaling platform designed to help users connect, reflect, and communicate in a supportive environment.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information. By using Buddiqo, you agree to this Policy.

1. Information We Collect

• Account Information: We collect information such as your email address, account preferences, and information you choose to provide to create and manage your account.
• Peer Matching Information: Information you provide for peer matching is used to help connect you with suitable users. This information is not publicly displayed unless you choose to share it.
• Chat Messages and Journal Entries: Buddiqo allows users to communicate privately and create journal entries. User content is protected using industry-standard security practices, including encryption in transit. We do not sell, rent, or trade private conversations or journal content.
• Safety and Moderation Data: We may use automated systems and limited human review to identify abuse, harassment, safety concerns, or violations of our community standards.
• Safety-Related Disclosures: If content indicates an immediate safety concern, serious threats, child exploitation, terrorism-related activity, or other legally significant issues, Buddiqo may take appropriate action, including disclosure where required by law.
• Usage Data: We may collect technical information such as device type, operating system, app version, error logs, and usage patterns to maintain and improve Buddiqo.
• Device Preferences: Certain preferences such as theme settings or onboarding progress may be stored locally on your device.

2. How We Use Your Information

• Provide and maintain Buddiqo features.
• Create and manage accounts.
• Enable peer matching and communication.
• Store journal entries and user-created content.
• Improve platform performance and reliability.
• Maintain safety and prevent misuse.
• Respond to support requests.

3. Data Protection & Security

We use secure authentication, encryption in transit, access controls, and reasonable security practices to protect your information. However, no online service can guarantee complete security.

4. Third-Party Services

Buddiqo may use trusted third-party providers for hosting, analytics, cloud infrastructure, notifications, security, and moderation services. These providers may process information on our behalf and are expected to maintain appropriate privacy and security standards.

5. Your Rights

You may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Update your preferences.

Users in certain regions, including the EU, UK, and California, may have additional rights under GDPR, CCPA, or other applicable laws.

6. Account Deletion

You may request deletion of your account through available account settings or by contacting us. When an account is deleted, we will remove or anonymize associated personal information within a reasonable timeframe unless retention is required by law, security obligations, fraud prevention, or dispute resolution.

7. Safety & Emergency Disclosures

Buddiqo is a peer-support platform and not a crisis hotline, medical service, or emergency response service.

If moderators or automated systems detect content indicating a serious safety concern, we may take actions such as restricting access, reviewing content, or contacting appropriate services where legally required.

8. Children's Privacy

Buddiqo is not intended for users below the minimum age required by applicable laws. We do not knowingly collect personal information from users who are not permitted to use the platform.

9. Disclaimer

Buddiqo is provided "as available" without warranties of any kind. While we work to protect user privacy and safety, we cannot guarantee complete anonymity, uninterrupted service, or complete protection against unauthorized access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised date. Continued use of Buddiqo means you accept the updated Policy.

11. Contact

If you have questions or concerns about this Privacy Policy, contact us at: buddiqo@gmail.com

Thank you for trusting Buddiqo. We are committed to creating a privacy-focused and supportive environment while protecting our users and maintaining a safe community.